Problem · Not showing up in ChatGPT

Why isn't my business showing up in ChatGPT? Here's what usually causes it.

We check what ChatGPT says for 20 of your buyers' questions, trace where the answers come from, and fix the sources: listings, reviews, specific service and location pages, and crawler access.

Symptoms

You'll recognise these.

If two or more of these are true, this page is about you.

  • → ChatGPT lists competitors when asked for your service
  • → It says it doesn't have information about you
  • → It recommends businesses outside your city

Causes

Why it happens.

In our experience it's almost always one of these.

  • → Incomplete or missing Bing Places and directory listings
  • → A website that never states plainly who you serve and where
  • → Few reviews or third-party mentions
  • → robots.txt blocking OAI-SearchBot

The fix

What we do about it.

📍

ChatGPT Listings

Product feeds for ChatGPT shopping, and the listings assistants read for local questions.

🤖

GEO & AI SEO

GEO, AEO and LLM SEO: be recommended by ChatGPT, Gemini, Copilot, Claude and Perplexity.

Find out which cause
is yours.

The free AI search check shows it in one short report.